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(716) 282-1459
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Reservation Policy

We provide a smoke-free environment for all of our guests. A cleaning fee of up to $500 will be charged for smoking indoors.

You will be given a physical key, if lost it is a $50 fee.

We would be happy to recommend a kennel for guests traveling with pets.

8% sales tax, 5% room tax and 5% room attendant & guest services gratuity will be added to your bill.

The first night will be charged to your credit card as a deposit.

Cancellations must be made at least 7 days prior to arrival or the deposit will be forfeited. Cancellations prior to 7 days will be charged a $10.00 administrative fee to cover the cost of making the credit card charge/reversal.

If you expect to arrive after 9:00pm, please advise us in advance.

Since our registration desk is at a separate entrance from your room or suite, guests find it most convenient to leave their luggage in their vehicle while registering. We will be happy to assist you with your luggage after registration.